Appartement 4 personnes Meribel les allues • Alpes - les trois vallées

• « Excellent help »

  Iain and Judy

  03/02/2025

  

  

  

  

  

  Clara was very helpful . Excellent service again this year. Many thanks.

  Votre gestionnaire location vacances a répondu

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  Good Morning Sir,
  
  Many thanks for you back positive !
  looking forward to welcoming you for new stays !
  
  Best regards,

  Clara MARTIN

• « Very intense in extracting extra money »

  Gabriela B

  05/01/2025

  

  

  

  

  

  While the agency was very active in calling and writing repeatedly to ask for extra money for bed linen, or each towel or steep cleaning fee - none of which are obvious at the time of booking, every step of providing service felt like a battle- to reach the agency for a question, for them to find the confirmation (rather sending us to another sister agency which was closed), to receive the minimum that should be in the apartment- like soap or toilet roll.
  The apartment was very well placed and worked for us but every interaction with the agency felt like a rip off and zero service provision.

  Votre gestionnaire location vacances a répondu

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  Good Morning Sir,
  You have booked with one of our partners, Poplidays; When you book with this partner, you should have details regarding tourist taxes, deposits, and that linen and cleaning are not included.
  We have also specified to each partner and we confirm with each call the new address of the agency for 1 year.
  We are sorry that your experience was not up to your standards; looking forward to satisfying you better
  
  Good day,
  
  Best regards

  Clara MARTIN

• « Bon service, propreté moyenne »

  Mitja

  26/02/2024

  

  

  

  

  

  Propreté moyenne et pas de locale ski disponible même si proposé

  Votre gestionnaire location vacances a répondu

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  Bonjour Monsieur,
  
  Nous sommes désolés que le service ménage ne vous ai pas satisfait.
  Nous prenons en compte votre commentaire, concernant le casier à ski non disponible.
  
  Cordialement

  clara MARTIN

• « Malgre nos remarques, rien a bouger »

  les lyonnais

  17/02/2024

  

  

  

  

  

  C'était mieux avant FONCIA
  
  c'est nul Foncia de chez nul.

  Votre gestionnaire location vacances a répondu

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  Bonjour Madame,
  
  L'agence est navré et s'excuse profondément de votre insatisfaction au sein de notre agence.
  
  Belle après-midi à vous,
  
  Bien cordialement

  clara MARTIN

• « Excellent service »

  Norw

  12/02/2024

  

  

  

  

  

  Very helpful staff in the office, both at arrival and departure

  Votre gestionnaire location vacances a répondu

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  Hi,
  Thank you so much for this comment and these 5 stars. The satisfaction of our clients is our top priority.
  
  Team GSI by FONCIA

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