« L'agence est très bien et le personnel à notre écoute et charmant »
Catherine DENNE
2024/08/31
Petit bémol la propreté de l'appartement et le bruit très mauvaise isolation et du coup 6 nuits blanches dues au bruit dans la rue.
Your Foncia manager's answer
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Bonjour Madame, merci pour votre retour. Nous prenons note de vos commentaires pour améliorer la qualité de nos locations. Cordialement.
Alizée et Cécile
« très satisfait. logement correspondant complètement à notre demande »
Marie
2023/06/06
nous sommes très satisfait de votre service et de la rapidité dont vous faites preuve pour nous trouver un lieu d'accueil dans l'urgence. La simplicité de votre fonctionnement et la facilité d'accès à notre arrivée lorsque l'agence est fermée. Merci beaucoup
Your Foncia manager's answer
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Bonjour Madame, Nous sommes ravies que vous ayez passé un agréable séjour avec FONCIA et espérons vous revoir au plus vite. Au plaisir,
You are having trouble accessing your account? Your password does not work?
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It’s simple, click on forgotten password. We’ll send you a link via email to reset your password.
Tip: you can’t find the email? Check your spam folder.
How to pay for your holiday?
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The payment space is totally secure with the Paybox / 3DsecureV2 system. It helps you make the necessary payment via:
– Bank card (recommended) – the property is then immediately booked in your name.
– ANCV (National Holiday Vouchers Agency) Connect – the property is then immediately booked in your name.
– French ANCV (National Holiday Vouchers Agency) holiday voucher cheques
– Bank transfer
– Bank cheque
For bank cheques, holiday voucher cheques and transfers, the property benefits of a 5-day pre-booking period, to give the agency time to receive your payment. Please be warned that beyond the 5 days, the pre-booking period will end and the property will be available once again to the wider public.
Having selected your payment method, you will be asked to accept all sales terms and conditions.
Once the booking (or pre-booking) is made, you will receive a recap email at the email address you have provided in your client account.
At what point does one purchase a cancellation insurance?
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The cancellation insurance must be purchased at the same time as the accommodation is booked. It cannot be added after payment is made (whether in part or in full for the accommodation).
You’d like to find out more about our 100% Zen Insurance? Click here.
How to make changes to or cancel your booking?
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For any changes to your booking regarding dates, location, participants: please contact you Foncia agency.
For the addition of any of the comfort or skiing services, please visit your tenant space.
To cancel your holiday, please contact your holiday lettings manager. COVID-19 cancellation conditions: click here.
How to access the details of your booking?
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To find the details of your booking, visit your tenant space which can be accessed from our website homepage.
You will have access to the details of your booking (amounts already paid, remaining balance due and services booked). You will be able to look at your accommodation.
You will also receive the rental agreement via email.
