Arrivé dans le l'appart à port nature, ce dernier est sale, lit cassé, petites bêtes dans le lit, etc. Sans avoir à le demander, il m'a été proposé une autre hébergement et j'ai été surclassé à heliovillage. Très bonne réactivité. Encore merci.
Your Foncia manager's answer
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Bonjour MarcG, Nous vous remercions d'avoir partagé votre expérience. Nous sommes navrés des désagréments rencontrés dans l'appartement initial mais nous sommes ravis que vous ayez apprécié notre réactivité et l'alternative proposée. La satisfaction de nos clients reste notre priorité, et nous sommes heureux d'avoir pu trouver une solution rapidement pour que vous puissiez profiter au mieux de vos vacances. Nous allons prendre des mesures afin d'éviter la recurrence de tels problèmes à l'avenir. Nous espérons avoir le plaisir de vous accueillir de nouveau dans des conditions optimales. Cordialement.
Sylvie CAULES
« Très bien »
Vin
2024/08/17
Très bien comme d'habitude très bon accueil de la part de Foncia et aucun. Soucis au niveau de la location
Your Foncia manager's answer
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Bonjour Mr. Laurent, Merci beaucoup pour cette superbe note. Nous vous attendons l'année prochaine.
Sylvie CAULES
Cap d'Agde Naturisme
Naturist holidays in Cap d'Agde
Cap d'Agde: between sea, nature and culture
Open to the Mediterranean Sea, Cap d'Agde is one of the most famous destinations for naturism. With its sunny climate and long sandy b...
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The payment space is totally secure with the Paybox / 3DsecureV2 system. It helps you make the necessary payment via:
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The cancellation insurance must be purchased at the same time as the accommodation is booked. It cannot be added after payment is made (whether in part or in full for the accommodation).
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For any changes to your booking regarding dates, location, participants: please contact you Foncia agency.
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To find the details of your booking, visit your tenant space which can be accessed from our website homepage.
You will have access to the details of your booking (amounts already paid, remaining balance due and services booked). You will be able to look at your accommodation.
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